Privacy Policy

Last modified: 5th November 2024

Contents

  • Introduction
  • Data Controller
  • Lawful Basis for Processing
  • Individual Rights
  • Security
  • Disclosures
  • Changes to This Privacy Policy
  • Cookies
  • Data Collected When You Contact Us
  • Comments
  • Data Collected by Third Parties on Our Behalf
  • 20i Hosting
  • Google Analytics

Introduction

We protect your personal data in line with the General Data Protection Regulation (GDPR). The GDPR requires data controllers to document lawful bases for processing personal data and grants rights to individuals regarding their data. This privacy policy outlines the data we collect, why and how we process it, and how you can exercise your rights.

Data Controller

The data controller for this website is East Coast Appliances, located at Ipswich Rd, Colchester CO4 0AF, UK. For any inquiries, you can contact us through our Contact Us page.

This privacy policy applies solely to this website and not to any third-party websites linked herein.

Lawful Basis for Processing

For each method by which we collect personal data, we document our lawful basis for processing it. Where processing is based on consent, you may withdraw your consent and request data deletion by contacting us.

Individual Rights

Under GDPR, you have rights regarding your personal data. You can contact us to access, correct, or delete your data. Automated systems may also be available for certain requests, as detailed in this policy.

Security

We use appropriate technical measures to protect your data, including encrypting data transmissions using Transport Layer Security (TLS/SSL). Access requests require identity verification to ensure security. Additional measures are detailed within this policy.

Disclosures

We may disclose personal data to comply with legal obligations or if required for investigations of criminal activity. Data disclosures will only occur in line with applicable laws.

Changes to This Privacy Policy

Updates to this privacy policy will be reflected by the modification date at the top of the page. Significant changes will apply only to data collected after the policy update.

Cookies

Cookies are small text files used by websites to store information on your device. For details on the cookies we use, please see our Cookie Policy.

Data Collected When You Contact Us

When you reach out through our website, we collect your name, email address, and the content of your message to respond to your inquiries efficiently. Data is processed with your consent.

Comments

When you leave a comment, we collect your name, email address, and the content of your comment. Comments may be moderated and published alongside your name. To delete a comment, contact us with your request.

Data Collected by Third Parties on Our Behalf

Thinksay Creative Communications Hosting

Our site is hosted by Thinksay Creative Communications Limited. Thinksay logs requests to diagnose faults and detect suspicious traffic. Logs include your IP address, browser details, and timestamps. Logs are deleted after 90 days.

Google Analytics

Google Analytics tracks interactions with our site to produce statistical reports. Data includes pages viewed, timestamps, browser features, and your IP address. For details, see Google’s Privacy Policy.

To opt-out of Google Analytics, use the Google Analytics Opt-out Browser Add-on.