Fridge Freezer Not Cooling in Colchester
Is your fridge freezer not cooling?
If your fridge freezer is not maintaining the correct temperature — food is spoiling faster than normal, the fridge compartment is warm, or the freezer section is not freezing — the appliance is not performing correctly and usually requires a professional diagnosis.
East Coast Appliances helps customers across Colchester, Chelmsford, and Ipswich diagnose and repair fridge freezer cooling faults.
What causes this problem?
- Faulty or dirty condenser coils preventing the appliance from releasing heat efficiently
- Compressor fault — the compressor drives the entire refrigeration cycle and is critical to cooling both compartments
- Low refrigerant due to a leak, causing gradual loss of cooling capacity across the appliance
- Damaged or worn door seals on either the fridge or freezer compartment, allowing warm air in continuously
- Blocked evaporator coils due to frost or ice build-up restricting airflow
- Faulty thermostat failing to trigger the compressor to cool when required
- Defective start relay preventing the compressor from starting correctly
- Evaporator fan failure stopping cold air circulating around the fridge compartment
Common symptoms
- Fridge compartment is warm but freezer section is still working
- Both compartments are warmer than normal
- Food is spoiling more quickly than usual in the fridge
- Appliance is running continuously but not reaching the correct temperature
- Unusual sounds from the compressor area — clicking, humming, or buzzing
- Excessive condensation inside the fridge compartment
- Ice forming where it should not — around the evaporator fan or on the back wall
- Temperature display reading higher than the set temperature
Can you fix it yourself?
- Check the door seals on both the fridge and freezer compartments for gaps, tears, or food debris preventing a good seal
- Ensure the appliance is not pushed directly against the wall — condenser coils at the back or base need adequate airflow to release heat
- Check the temperature settings have not been accidentally changed on either compartment
- Make sure the appliance is not overloaded — both compartments need air to circulate around food
- Clean the condenser coils with a soft brush or vacuum if they are heavily clogged with dust
- Check that the condenser fan (if accessible) is not blocked by debris or ice
If these checks do not restore correct cooling, a professional repair is required to diagnose the compressor, refrigerant charge, thermostat, or evaporator system.
When to call a professional
If your fridge freezer is not cooling after basic checks, the fault is likely internal. Compressor, refrigerant, and thermostat faults cannot be safely diagnosed or repaired without specialist equipment.
A fridge freezer that is not cooling puts food safety at risk. Do not delay seeking a repair if the temperature rises above safe levels (above 5°C in the fridge, above -15°C in the freezer).
East Coast Appliances carries out fridge freezer repairs across Colchester and the surrounding area. Contact us today to arrange a diagnosis.
Why choose East Coast Appliances?
East Coast Appliances is a local appliance repair company serving Colchester, Chelmsford, and Ipswich. Our engineers are trained to diagnose and repair fridge freezer cooling faults across all major brands, including Beko, Belling, Bosch, Hotpoint, Indesit, LG, Samsung, Siemens, Whirlpool, and Zanussi.
We offer transparent pricing, fast call-out times, and a three-month guarantee on all completed repairs. East Coast Appliances is a Which? Trusted Trader.
Frequently Asked Questions
Why is my fridge not cold but the freezer is still working?
When the freezer is still cold but the fridge compartment is warm, the most common cause is a failed evaporator fan — the fan that circulates cold air from the freezer section into the fridge. It can also indicate a blocked air duct between the two compartments or a faulty defrost system causing ice to block airflow.
Why is my fridge freezer warm on both sides?
If both compartments are failing to cool, the fault is usually with the compressor, refrigerant charge, or condenser system — all of which affect the whole cooling circuit. This is a professional repair and should not be left without diagnosis for long.
How much does it cost to repair a fridge freezer in Colchester?
East Coast Appliances offers fridge freezer repairs from £75 with a three-month guarantee on completed work. We provide transparent pricing before work begins. Contact us for a quote.
Do you repair fridge freezers in Colchester?
Yes. East Coast Appliances repairs fridge freezers across Colchester and surrounding areas including Chelmsford and Ipswich. Contact us to arrange a visit.
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Book a repair
If your fridge freezer is not cooling, do not wait until food is spoiled.
Book your repair online today or contact East Coast Appliances to speak to our team.
