Hob Not Working?
Is your hob not working properly?
If your hob will not heat, one ring is not working, or two rings have stopped working, it can make cooking difficult and may point to a fault that will get worse if left.
East Coast Appliances repairs electric and induction hobs across Colchester, Chelmsford, and Ipswich.
Hob not heating
A hob not heating can be caused by a failed element, damaged induction coil, faulty control board, blown thermal cutout, or a problem with the power supply. If the hob switches on but the temperature does not rise, the appliance needs a proper diagnosis before parts are replaced.
One ring not working or two rings not working
When one ring is not working, the fault is often limited to that zone’s element, induction coil, selector, or wiring. If two rings are not working, the problem may still be zone-specific, but it can also point to a shared control module or supply fault depending on the hob design.
What causes this problem?
- Failed heating element in a specific zone (ceramic or radiant hobs)
- Damaged induction coil in one or more zones
- Faulty control board or zone selector not completing the circuit
- Blown internal fuse or tripped thermal cutout
- Cracked hob glass interrupting contact with the element or coil
- Limescale or residue build-up on an induction zone preventing pan detection
- Connection problem between hob and power supply
Common symptoms
- Hob not heating even though the controls light up
- One ring not working while the other zones heat normally
- Two rings not working or heating only intermittently
- One zone heats normally but others stay cold
- All zones stop heating at the same time
- Hob switches on but temperature does not rise
- Induction zone does not detect the pan
- Controls respond but no heat is produced
- Zone works intermittently or cuts out mid-cooking
- Error code displayed on the hob panel
Can you fix it yourself?
- Check the hob is switched on at the wall and the circuit breaker has not tripped
- On an induction hob, try a different pan — the hob will not heat without compatible induction-ready cookware directly on the zone
- Clean the hob surface thoroughly, particularly on induction zones where residue can block pan detection
- Check whether the fault affects one zone or all zones — this helps isolate the cause before calling an engineer
- Consult the manufacturer manual for error codes shown on the display
- Do not attempt to remove the hob or access internal components yourself
If the problem continues after these checks, a professional hob repair will be needed to identify the internal fault.
When to call a professional
If the hob is not heating after basic checks, the fault is likely in the element, coil, or control electronics — all of which require professional diagnosis and replacement.
Attempting to repair a hob yourself without the correct tools or training risks damage to the appliance and electrical safety.
East Coast Appliances carries out hob repairs in Colchester and across the surrounding area. We repair electric and induction hobs only — we do not carry out gas hob repairs.
Why choose East Coast Appliances?
East Coast Appliances is a local repair specialist covering Colchester, Chelmsford, and Ipswich. Our technicians are fully trained to diagnose and repair electric and induction hobs from all major brands, including AEG, Beko, Belling, Bosch, Hotpoint, Neff, Samsung, Siemens, Smeg, and Zanussi.
We offer transparent pricing, fast booking, and a three-month repair guarantee on all work.
Frequently Asked Questions
Why is my hob not working?
A hob can stop working because of a failed heating element, damaged induction coil, faulty selector, control board problem, thermal cutout, or power supply issue. The cause depends on whether one zone, two zones, or the whole hob is affected.
Why is my hob not heating up?
The most common causes are a failed element or induction coil in the affected zone, a faulty control board, or a blown thermal cutout. If all zones are affected, the fault is likely in the main power connection or control electronics.
Why is one ring not working on my hob?
If one ring is not working but the rest of the hob is fine, the fault is usually linked to that zone’s element, induction coil, switch, or wiring rather than the whole appliance.
Why are two rings not working on my hob?
Two rings not working can mean two separate zone faults, but it can also point to a shared control board, selector, or supply issue. An engineer can test the hob safely and confirm the cause.
Can I still use the zones that are working?
Not without checking the cause first. A fault that has knocked out one zone can affect others over time and may indicate an underlying electrical problem.
Do you repair induction hobs?
Yes. East Coast Appliances repairs electric and induction hobs. We do not repair gas hobs.
Is it worth repairing a hob or should I replace it?
In most cases, a hob repair is more cost-effective than replacement, especially for built-in hobs where replacement also involves installation work. Our engineers will advise after diagnosis.
Related oven and cooker faults
Book a repair
If your hob is not working, has stopped heating, or has one or two rings out of action, do not leave the problem unresolved.
Book your repair online today or contact East Coast Appliances to speak to our team.
